About: Careers: Job Opportunities: Customer Service Mgr - Hong Kong

Customer Service Manager (located in Hong Kong, China)

Duties:

Establish and build Watt Asia Customer Service function based on the systems and practices utilized at iWatt USA.
Work with ERP system, order fulfillment processes and procedures.
Work closely with iWatt US Sales and Operations to improve communication and order fulfillment efficiency.
Deploy CS function at various iWatt sites in Asia (China, Korea, Taiwan and Japan).
Work closely with Asia Sales and Application Engineering teams throughout Asia.
Improve Sales support in Asia.
Establish necessary systems and processes.
Apply strategic creative ability to expand Asia Sales and Customer Service efforts and infrastructure commensurate with business growth and corporate objectives.

Requirements:

BA/BS with 7+ years of hands on sales support and customer service experience with IC and module-level products.
Proven record in Semiconductor manufacturing.
Good managerial and Customer Service skills.
Familiar with IC Manufacturing process and Fabless model.
Excellent communication skills in English and Mandarin
Computer savvy, report and data processing experience
Self-starter with positive “can do” attitude
Able to travel throughout Asia and US

Please note: Unsolicited applications and resumes submitted by third parties WITHOUT a current, signed, recruiting agreement and a request to fill this specific position with iWatt, Inc., will become property of iWatt Inc. and no fees will be owed if the candidate is hired.

Any resume submissions other than those sent to jobs@iwatt.com or faxed to (970) 282-6130 will not be considered.

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About: Careers: Job Opportunities: Customer Service Mgr - Hong Kong

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